Answers In 30 Seconds.

Standard models start at 100 units. Fully customized tooling starts at 3,000 units. Sample orders ship within 3–7 days.

Yes — logo, packaging, and manual localization are available on every product line.

The same 100-unit floor applies whether you want blank, unbranded units or logo/color customization — customization doesn't raise the minimum on our standard molds.

Yes — mixing SKUs (for example, scalers and polishers) in one consolidated order and shipment is generally workable. Tell us your target mix and we'll confirm per-SKU minimums.

Samples ship in 3–7 days. Mass production runs 12–45 days depending on the tier — 12–15 days for standard-model orders, up to 35–45 days for full mold customization.

We accept T/T and L/C on terms agreed before production, matched to order size and order history with the buyer.

Yes — a deposit is standard practice, confirmed along with the balance due date in your proforma invoice (PI) before production begins.

Yes. Every order gets a PI covering price, spec, and dates, plus production updates as your order moves through the line.

Certifications vary by product and current status is listed honestly in our Quality & Compliance section. We're happy to share documentation for any certificate we hold, or an expected date for ones in progress.

Yes, we welcome factory visits. Contact us to schedule a time.

Products with a rechargeable battery, like the plaque remover and tooth polisher, need specific test documentation for air shipment. Tell us your target market and shipping method and we'll confirm exactly what's on file for that model before you book freight.

We'll tell you directly rather than promise something we don't have — including a realistic expected date if it's in progress, so you can plan your customs timeline around it.

Yes — every product ships with a rebrandable asset pack (white-background shots, lifestyle scenes, listing graphics, demo video) with our logo swapped for yours.

We follow a defined defect-handling process with agreed response times — see our Quality Guarantee & After-Sales terms for the full breakdown.

Full OEM orders with your own tooling give more room to discuss regional exclusivity than shared-mold private label — see our OEM vs Private Label guide for the tradeoffs, then let's talk specifics for your market.

Yes — the same defect-handling process and response times apply whether the order is a standard model or a custom OEM run; terms are confirmed in your PI.

We're a direct factory in Dongguan, China — not a trading company. You're welcome to verify this on a live video call or an in-person visit before you commit to an order.

12 production lines with a combined capacity of 500,000 units per month across our product range.

8+ years of OEM/ODM export experience, currently shipping to 40+ countries.

Yes. Logo/color customization runs on existing molds; full shell customization (a shape only you sell) involves new tooling, which typically adds 4–8 weeks to the timeline.

Send us your target product, rough spec, and order size — we'll tell you which customization tier fits, then move to a sample before any bulk commitment.

Yes, we welcome factory visits — contact us to schedule a time that works for you.

It depends on current line capacity when you inquire — tell us your deadline upfront and we'll give you an honest answer rather than a blanket yes.

Yes — that's part of our ODM service. Share your research or a rough concept and our team will scope feasibility and timeline before any commitment.

Yes, we can match color references including Pantone codes on custom orders — share your reference and we'll confirm the match on your sample before mass production.

Vector files (AI, EPS, or high-resolution PDF) work best. If you don't have a vector file, send a clear reference image and we'll confirm whether it's usable.

Minor changes are usually manageable. Changes to the mold or major dimensions after tooling is cut may add cost and time — we'll tell you the exact impact before you approve any post-sample change, not after.

Eco-friendly material options are available on request. Tell us your target certification or market requirement and we'll confirm feasibility for your specific product.

We prepare export documentation on our end. You're welcome to use your own freight forwarder, or we can recommend one we regularly work with for your destination.

Our buyers are mainly across North America, Europe, the Middle East, and Asia-Pacific, spanning 40+ countries.

Yes — tell us the destination and we'll confirm logistics along with any FBA-specific labeling or packaging requirements upfront.

Not directly — our model is bulk OEM manufacturing and consolidated shipment, not per-unit fulfillment. Most of our buyers ship in bulk to their own warehouse or 3PL and fulfill from there.

100 units is our standard floor across product lines — there isn't a special lower tier, but a large share of the brands we work with start at exactly that quantity.

Yes — a 100-unit order on a standard mold is a reasonable way to validate demand before considering full tooling customization.

Yes, regularly. We'll walk you through the tiers, timeline, and what to check at each stage rather than assuming you already know the process.